If you are an an existing registered account holding customer** enquiring about an order or re-ordering please log into Your Account at Once logged in click Your Account from any header menu to open your account profile and contact us from the link at the bottom of your personal customer account page. This will allow us to fast track and prioritise your request.

If you are making an a general enquiry please review the F.A.Q's below. Most of our common questions are answered there in our knowledgebase. If you can not find the answer to your question in our knowledge base then please contact through the customer service link.

** Please note If you made purchases through the Bamboo Store between September 2010 and July 2011 click here