The Pot and Grass
Company Privacy and Security Policy.
Privacy Statement
We at the Pot and Grass Company value our privacy and we value our customer's privacy. We have created this privacy statement in order to demonstrate our firm commitment
to privacy. The following discloses our information gathering and dissemination
practices for this web site.
At the Pot and Grass
Company information is collected lawfully and in accordance with the Data
Protection Act 1998.
At the Pot and Grass
Company we only collect information about our customer's to enable us to
process their orders successfully and to provide them with the best
possible service. The details customers supply to us are retained in our
secure database. The information is limited to Your name address, email, shipping instructions, and your order. We do not retain your credit card details.
Registration
Our site's registration form requires users to give us contact information, like
their name and email address, and unique identifiers. We use customer contact
information from the registration form to send the user information about
their orders. The customer's contact information is also used to contact the visitor
when necessary if they have subscribed to the mail list. Users may opt-out of
receiving future mailings by choosing to un-subscribe. Unique identifiers are
collected to verify the user's identity and for use in our record system.
Un-Subscribe
This site gives users the following options for
removing their information from our database to not receive future
communications or to no longer receive mail list messages.
Correct/Update
This site gives users
the following options for changing and modifying information previously
provided.
Retaining Information
By retaining this
information we can access details on past orders or follow up quickly if
there is a problem. It also makes it a more convenient experience for our
customer's as it means they can return to The Pot and Grass
company at any time and place more orders without having to enter all
their information again. It also allows our customer's login to
their account and check or track any of the orders they have placed
with us, or edit their personal or delivery details. The only information
we collect is the information that you enter when you register or place an
order with us we never collect data or information about you without your
knowledge and consent.
Security
Our customer’s details are
secure. At the Pot and Grass Company customer information is never sold
exchanged, or shared with any other third party. Customers can check and
edit any information that we hold about them by simply logging on to
their customer account at any time.
This site has security measures in place to protect the
loss, misuse and alteration of the information under our control. All data is
protected using the most advanced methods available. We do not store financial
information like credit card numbers or personal information like social
security numbers on this site.
Mail Lists
We
also understand that like us, you do not want to receive volumes of emails
about plants and products you’re not interested in. We promise we will not
share your email with anyone and we will certainly not try and sell you
anything. The Pot and Grass Company mail list is generated only once a month
and sent to all our customer's who would like to be kept informed of our special
offers and what’s looking good at that particular time so you decide for
yourself and can make an informed choice of whether they would like to visit
our online Bamboo Shop and make a purchase or not.
Cookies
Yes the Pot and Grass
Company's on-line store does use cookies. The web sites store information in a
small text file on your computer. This file is called a cookie and is used to
retain information so we can recognise you when you return to the
site allowing you faster and easier access, it also retains information
about what is saved in your shopping basket should you need
to log off or leave the site for a while. If you choose to disable cookies you
will still be able to view, use, and make purchases from the on-line store but
you may not be able to take advantage of some of the sites customization
features. The cookie does not share, send, transmit, or pass any details to
third parties.
If you have any concerns
please contact us.
This site gives users the following options for changing and modifying
information previously provided.
